Heavy Machinery Field Service

  • Editorial Team
  • Heavy Construction Equipment
  • 22 June 2022

If you are in the middle of a project and your equipment is stuck on the worksite and needs an emergency repair, you will need to hire a heavy machinery field service technician. If you make a request for heavy machinery field service, they will send a technician to your jobsite who carries all the necessary repair tools. This will allow you to get back to work as soon as possible. 

Difference Between Field Service and Shop Service

If while working on a project your equipment ends up breaking down, you will have two options. You can either take it to a shop service center or call in a heavy machinery field service technician for the job. If you call for field service, the technician will come to the jobsite to make repairs. 

For equipment that is difficult to transport, field service provides a great solution for immediate repairs and service. Field service can handle almost all the same tasks as shop service with the exception of some major repairs such as rebuilds. The thing that makes field service stand out is its availability. Emergency field service technicians are typically available 24/7, but with shop service, you need to wait until regular business hours. 

Advantages of Hiring a Field Service Technician

There are a lot of reasons why field service is preferred over shop service in certain situations. For instance, field service is more convenient. Instead of trying to transport your equipment in the middle of a job to a shop, you can simply wait for the technicians to come to you. This way, you can avoid making an already tense situation even more difficult. 

Availability

Field service is not only convenient but also available 24/7. By contacting an emergency field service technician immediately, you will be able to get back to your work a lot sooner.

Avoid Risk and Further Damage

In an attempt to get your equipment to the shop, you may end up damaging it even more on the road. With field service, you can simply eliminate the possibility of further damaging your equipment by having it repaired on site. 

Less Downtime

If your equipment breaks down in the middle of a job, you can call for emergency field service to get it repaired immediately. The immediacy of field service will allow you to reduce any unplanned downtime.

Equipment That Field Service Benefits

Companies usually hire field service technicians to repair equipment that is too large or heavy to transport. However, you can also hire field service technicians for smaller equipment. Field service is usually requested by companies for the following pieces of equipment:

  • Dozers 
  • Excavators
  • Wheel Loaders
  • Compactors

You can find a company in your locality that has highly trained technicians providing field service repairs. Your equipment will benefit greatly from field service repair availability, especially if you are working with huge equipment like a CAT 950B wheel loader. You won’t have to go anywhere or worry about moving it to a shop service, you can simply request for field service and a technician will provide the required service, on-site.